11.ai by ElevenLabs

11.ai by ElevenLabs

24/06/2025
Build and customise your own AI voice assistant with unique names and voices. Connect to hundreds of tools and integrations, powered by MCP.
elevenlabs.io

Overview

ElevenLabs has pioneered a revolutionary advancement in AI interaction with the launch of 11.ai, the first voice-first AI assistant capable of taking meaningful action across your digital workflow. Released in alpha on June 23, 2025, this groundbreaking platform transcends traditional voice assistants by integrating Anthropic’s Model Context Protocol (MCP) to connect seamlessly with essential productivity tools like Slack, Linear, Perplexity, and Google Calendar. With ElevenLabs’ industry-leading voice technology offering 75ms latency and access to over 5,000 high-quality voices, 11.ai represents a paradigm shift from passive conversation to active productivity assistance, positioning itself as the future of hands-free digital interaction.

Key Features

11.ai delivers cutting-edge capabilities that distinguish it from conventional voice assistants through its unique combination of advanced voice technology and intelligent tool integration.

  • Voice-First Intelligent Interface: Natural language interaction powered by ElevenLabs’ advanced speech recognition and synthesis technology, enabling completely hands-free operation with human-like conversation flow
  • Extensive Voice Customization Library: Access to over 5,000 professional-grade voices from ElevenLabs’ library, plus custom voice cloning capabilities that require only 3 seconds of audio input for personalized assistant creation
  • Model Context Protocol (MCP) Integration: Revolutionary connection framework enabling seamless interaction with productivity tools including Slack, Linear, Perplexity, Google Calendar, and custom enterprise systems through standardized protocols
  • Ultra-Low Latency Performance: Industry-leading 75ms response time using ElevenLabs’ Flash Model technology, ensuring natural conversational flow without noticeable delays
  • Multi-Tool Workflow Orchestration: Advanced capability to execute complex, multi-step tasks across connected applications, such as researching prospects, updating project management systems, and coordinating team communications
  • Free Alpha Access with Enterprise Scalability: Currently available for free experimentation during alpha phase, with enterprise-grade security and custom MCP server support for organizational deployment

How It Works

11.ai operates through a sophisticated three-layer architecture that combines ElevenLabs’ voice technology with intelligent action orchestration. When users speak commands, the system processes speech through advanced natural language understanding, interprets intent, and translates requests into specific actions across connected tools via MCP integration. The Model Context Protocol serves as a standardized bridge, allowing 11.ai to securely access authorized functions in external applications while maintaining proper permissions and security controls. This architecture enables complex workflows such as researching customer information through Perplexity, automatically updating CRM systems, and sending team notifications through Slack—all executed through natural voice commands that feel like conversing with a knowledgeable colleague.

Use Cases

11.ai addresses comprehensive productivity challenges across professional and personal workflows through intelligent voice-driven automation.

  1. Strategic Morning Planning: Voice-commanded daily agenda creation with automatic task prioritization and scheduling integration across calendar and project management systems
  2. Intelligent Customer Research: Automated prospect investigation using connected research tools, with summarized findings delivered verbally and documented in appropriate business systems
  3. Advanced Project Coordination: Complex project management including bug tracking, ticket creation, and cross-team communication coordination through natural voice commands
  4. Real-Time Team Communication: Intelligent message summarization, status updates, and cross-platform communication management for distributed teams
  5. Workflow Automation Integration: Custom workflow creation connecting multiple business applications for repetitive task automation and process optimization

Pros \& Cons

Advantages

11.ai offers significant innovations that position it at the forefront of voice assistant technology.

  • Unprecedented Voice Personalization: Industry-leading selection of over 5,000 voices plus advanced voice cloning technology creates truly personalized assistant experiences that feel natural and engaging
  • Revolutionary Action-Taking Capability: First voice assistant to meaningfully execute tasks across multiple productivity platforms through MCP integration, moving beyond simple information retrieval to genuine workflow assistance
  • Enterprise-Grade Security and Flexibility: MCP architecture ensures secure, permission-based access to external tools with support for custom enterprise integrations and on-premises deployment options
  • Exceptional Performance Metrics: 75ms latency with 89.6% natural-sounding voice output provides superior user experience compared to traditional cloud-dependent assistants

Disadvantages

Early adopters should consider these factors when evaluating 11.ai for their workflows.

  • Alpha Stage Limitations: As an experimental proof-of-concept, users may encounter stability issues, limited feature sets, and evolving functionality during the development phase
  • Integration Ecosystem Constraints: Current tool integrations, while powerful, represent a subset of available business applications, potentially limiting immediate utility for specialized workflows
  • Learning Curve and Setup Requirements: Maximizing 11.ai’s capabilities requires understanding MCP configurations and integration setup, which may challenge non-technical users

How Does It Compare?

11.ai establishes a new category in voice assistant technology through its unique combination of advanced voice synthesis and meaningful action capabilities.

  • Google Assistant: While Google Assistant excels in information retrieval and smart device control with sophisticated natural language processing, it lacks 11.ai’s extensive voice customization options and direct productivity tool integration. Google Assistant’s strength lies in its ecosystem integration and contextual awareness, but 11.ai’s MCP-powered action-taking capabilities represent a fundamental advancement in assistant utility.
  • Amazon Alexa: Alexa dominates smart home integration with compatibility across 140,000+ devices and robust automation routines. However, 11.ai’s focus on professional productivity tools and advanced voice personalization addresses different use cases. While Alexa excels in consumer applications and shopping integration, 11.ai targets knowledge workers seeking hands-free workflow automation.
  • Apple Siri: Siri provides seamless integration within Apple’s ecosystem with strong privacy protections and on-device processing. 11.ai differentiates itself through superior voice customization options and cross-platform productivity tool integration that extends beyond single-ecosystem limitations.
  • OpenAI Realtime API and Voice Mode: OpenAI’s voice capabilities offer advanced conversational AI with 200ms latency and multimodal interaction support. However, 11.ai’s MCP integration enables direct action-taking across external applications, a capability that OpenAI’s current implementation lacks. While OpenAI excels in conversational intelligence, 11.ai bridges the gap between conversation and productivity action.

Final Thoughts

11.ai represents a pivotal moment in voice assistant evolution, successfully bridging the gap between conversational AI and meaningful productivity assistance. ElevenLabs’ expertise in voice technology, combined with innovative MCP integration, creates the first truly action-capable voice assistant that can meaningfully impact daily workflows. While currently in alpha with inherent limitations, the platform demonstrates enormous potential for transforming how professionals interact with their digital tools. The combination of ultra-low latency, extensive voice customization, and genuine workflow integration positions 11.ai as a foundational technology for the future of hands-free productivity. For organizations and individuals ready to experiment with next-generation voice interaction, 11.ai offers an unprecedented glimpse into a future where voice commands translate directly into meaningful digital action.

Build and customise your own AI voice assistant with unique names and voices. Connect to hundreds of tools and integrations, powered by MCP.
elevenlabs.io