Table of Contents
Overview
In today’s data-driven business environment, extracting actionable insights from meeting data is essential for compliance, operational efficiency, and strategic decision-making. Fellow’s API provides a comprehensive, security-first solution designed to integrate meeting intelligence seamlessly with existing enterprise workflows and systems. Whether organizations need to archive critical compliance records, automate workflows based on conversation triggers, enhance business intelligence dashboards with meeting insights, or leverage advanced language models for sophisticated analysis, Fellow’s API delivers the secure and scalable infrastructure required to transform conversational data into strategic business value.
Key Features
Fellow’s API prioritizes both enterprise security and developer productivity, offering a comprehensive suite of capabilities designed to enable secure, efficient integrations:
Admin-controlled access management: Provides workspace administrators with comprehensive oversight and granular control over API access across the entire organization, including real-time key revocation capabilities and detailed usage monitoring.
Personal API keys with usage tracking: Enables individual developers to generate secure, unique authentication keys while maintaining complete transparency through last-used timestamps and detailed access logs.
Permission-aware data access: Ensures all API data access strictly adheres to existing user permission models, maintaining robust data security and privacy compliance across all organizational levels.
Developer-optimized REST endpoints: Simplifies integration workflows through well-structured, intuitive API endpoints accompanied by comprehensive documentation and practical code samples across multiple programming languages.
Structured JSON responses: Delivers rich, standardized data formats including complete transcripts with speaker timestamps, structured meeting notes, detailed agendas, and comprehensive metadata to enable diverse analytical applications.
Enterprise-grade HTTPS encryption: Guarantees secure data transmission for all API communications, protecting sensitive meeting information throughout the entire data lifecycle.
90-day comprehensive audit logging: Provides detailed compliance and audit trail capabilities with comprehensive request logging, essential for regulatory compliance and security auditing requirements.
How It Works
Fellow’s API implementation follows a streamlined, security-conscious workflow designed for both administrative oversight and developer efficiency:
- Administrative Enablement: Workspace administrators activate the “Developer API” feature through Workspace Settings → Security, enabling organization-wide access to API capabilities.
- Secure Key Generation: Individual developers create personal API keys through User Settings → Developer Tools, ensuring granular accountability and secure access management.
- Authenticated API Access: Developers authenticate requests using personal API keys via standard HTTP headers and interact with comprehensive REST endpoints, supported by detailed documentation and practical examples in the developer portal.
- Comprehensive Administrative Oversight: Administrators maintain complete visibility through continuous usage monitoring, individual API key management capabilities, and access to detailed 90-day audit logs for compliance and security purposes.
Use Cases
Fellow’s API enables a diverse range of enterprise applications that transform meeting data into actionable business intelligence:
Compliance and Legal Discovery: Securely archive complete meeting transcripts, speaker timestamps, detailed agendas, and comprehensive metadata to ensure adherence to legal and regulatory requirements including e-discovery and SOC 2 compliance standards.
Intelligent Workflow Automation: Create sophisticated automation systems that trigger alerts, notifications, or CRM updates based on specific keywords, phrases, or conversation patterns identified during meetings, enabling real-time business responsiveness.
Business Intelligence Enhancement: Integrate meeting insights, key discussion points, and sentiment analysis directly into business intelligence platforms for comprehensive organizational analysis and data-driven strategic decision-making.
Advanced AI-Powered Analysis: Leverage large language models by providing structured meeting transcripts and metadata to generate highly customized meeting summaries, detailed action items, and strategic insights tailored to organizational needs.
Customer Intelligence and Risk Assessment: Analyze customer conversation data from sales and support interactions to identify recurring themes, assess customer sentiment, and develop early warning systems for potential customer churn risks.
Pros \& Cons
Advantages
Robust security and governance framework: Features comprehensive HTTPS encryption, detailed 90-day audit logging, and sophisticated administrative controls designed for secure, compliant enterprise operations.
Permission-aware access control: Ensures API data access aligns perfectly with existing user permissions, enhancing overall security posture and maintaining data privacy compliance.
Developer-friendly architecture: Streamlines integration processes through intuitive REST endpoints, comprehensive documentation, and practical code examples, significantly accelerating development timelines.
Rapid prototyping capabilities: Enables quick transition from concept to proof-of-concept development, allowing teams to rapidly test and implement innovative meeting-based solutions.
Comprehensive ecosystem integration: Designed for seamless integration with existing organizational tools and workflows, enhancing overall productivity without disrupting established processes.
Considerations
Administrative dependency: Requires workspace administrator approval for activation, which may introduce coordination requirements for individual developer initiatives.
Tiered feature access: Advanced functionality and higher usage limits may require premium subscription tiers to unlock full capabilities.
Permission-based data scope: Data access is inherently limited by individual user permissions, potentially requiring additional configuration for comprehensive cross-team data analysis and insights.
Audit log retention period: The 90-day logging retention may not meet all regulatory compliance requirements, as some frameworks mandate longer data retention periods for audit purposes.
How Does It Compare?
When evaluating AI meeting solutions, Fellow’s API distinguishes itself through its governance-first approach and enterprise-grade security, offering unique advantages compared to other market solutions:
Fathom: Provides cost-effective solutions with a free tier focusing on basic recording, transcription, and summarization capabilities. While excellent for individual users and small teams, it typically lacks the enterprise-grade API governance, administrative controls, and comprehensive compliance logging that Fellow provides for complex organizational integrations.
Otter.ai: Widely adopted for AI-powered transcription and team collaboration, with business plans starting around \$8–20 per user monthly. While Otter.ai offers strong transcription and collaboration features, Fellow differentiates through its security-first API architecture, comprehensive administrative oversight, and detailed compliance logging designed specifically for enterprise environments requiring strict data governance.
Fireflies.ai: Offers both free and paid plans emphasizing automated meeting notes across multiple platforms. Similar to other solutions, Fireflies.ai focuses primarily on note-taking and basic summarization. Fellow’s API provides a more structured, governance-oriented approach for developers building custom applications with enhanced security controls and enterprise-grade compliance features.
Avoma and MeetGeek: These platforms offer comprehensive conversation analytics and revenue intelligence alongside virtual assistant capabilities. While they provide valuable insights for sales and customer interactions, Fellow’s primary differentiation lies in its dedicated, security-first API access, robust administrative controls, and comprehensive compliance logging infrastructure, making it particularly suitable for organizations requiring custom integrations with strict data oversight and regulatory compliance.
tl;dv and Grain: Emerging players in the video meeting space offering competitive features including video recording and collaboration tools. However, Fellow’s enterprise-focused API approach, combined with its emphasis on security governance and compliance-ready infrastructure, positions it as the preferred choice for organizations prioritizing data security and custom integration capabilities.
Final Thoughts
Fellow’s API represents a sophisticated, enterprise-ready solution for organizations seeking to integrate meeting intelligence deeply into their operational infrastructure. Its emphasis on comprehensive security governance, developer-friendly design, and compliance-ready features makes it an invaluable asset for businesses committed to unlocking the strategic potential of their conversational data. For organizations focused on building custom workflows, enhancing regulatory compliance, or driving data-informed decisions from meeting insights, Fellow’s API provides the secure, scalable, and flexible foundation necessary for long-term success in the evolving landscape of AI-powered meeting intelligence.