Omakase.ai Voice: Revolutionary Voice-Powered AI Sales Agent Technology

Description Rewrite

Omakase.ai Voice is a cutting-edge voice-powered AI sales agent platform that transforms website customer interactions through advanced conversational artificial intelligence. Developed by ZEALS, a Japanese conversational commerce company, this multimodal solution enables businesses to deploy sophisticated AI agents that communicate naturally with customers using real-time voice technology. The platform replaces traditional static chatbots with dynamic, voice-driven sales experiences that guide customers through product discovery and purchasing decisions while providing personalized recommendations and support.

Deep Service Report

Omakase.ai Voice represents a significant evolution in e-commerce customer engagement technology, launched officially in April 2025 by ZEALS Co., Ltd. The platform leverages advanced natural language processing and text-to-speech technology to create immersive shopping experiences that simulate in-store sales associate interactions. Unlike conventional chatbots that rely on text-based exchanges, Omakase.ai Voice enables real-time voice conversations between customers and AI agents, creating a more natural and engaging shopping environment.

The service gained significant market recognition by ranking #1 on Product Hunt in April 2025, surpassing even Google’s Gemini 2.5 Flash release. This achievement validated the platform’s innovative approach to voice commerce and demonstrated strong market demand for advanced AI-powered customer interaction solutions.

Country

Japan. ZEALS Co., Ltd. is headquartered in Tokyo, Japan, with its main office located at ARCO TOWER 6F, 1-8-1 Shimomeguro, Meguro-ku, Tokyo. The company also operates a US subsidiary, ZEALS Inc., located in San Francisco, California.

Key Features

Omakase.ai Voice offers several distinctive capabilities that differentiate it from traditional customer service solutions:

• Instant Setup: Businesses can deploy the AI agent by simply entering their website URL, requiring no coding or complex configuration

• Voice-Driven Conversations: Real-time voice interactions tailored to match brand personality and tone

• Multimodal Interface: Combines voice interactions with visual elements for comprehensive customer engagement

• Live Product Recommendations: Dynamically suggests products and services during conversations based on customer preferences

• Conversation Analytics: Provides detailed insights into customer interactions and conversion patterns

• Multilingual Support: Currently supports English and Japanese languages

• Customizable AI Persona: Allows brands to control tone, personality, and communication style

How It Works

The Omakase.ai Voice platform operates through a streamlined process that transforms websites into voice-enabled sales environments:

1. URL Integration: Businesses input their website URL into the Omakase.ai dashboard

2. Automatic Data Scraping: The system automatically extracts product information and knowledge from the website

3. AI Agent Creation: The platform generates a customized AI sales agent trained on the business’s specific data

4. Voice Interaction Deployment: The AI agent becomes available for real-time voice conversations with website visitors

5. Continuous Learning: The system analyzes conversation data to improve recommendations and customer insights

Use Cases

Omakase.ai Voice serves various business applications across multiple industries:

• E-commerce Stores: Providing personalized product recommendations and answering customer questions in real-time

• Customer Support: Handling frequently asked questions and routine inquiries 24/7

• Lead Generation: Qualifying potential customers through conversational interactions

• Sales Assistance: Guiding customers through complex purchasing decisions

• Product Discovery: Helping customers find relevant products based on their specific needs

• Order Management: Assisting with order tracking and status updates

Pros & Cons

Pros

• Revolutionary voice-first approach to customer engagement

• Quick setup requiring only a website URL

• 24/7 availability with consistent service quality

• Multimodal capabilities combining voice and visual interactions

• Comprehensive analytics for customer insights

• Multilingual support for international businesses

• Strong market validation with Product Hunt #1 ranking

Cons

• Limited language support currently restricted to English and Japanese

• Relatively new platform with limited long-term performance data

• Premium pricing may be prohibitive for small businesses

• Potential customer privacy concerns with voice data collection

• Dependency on internet connectivity for optimal performance

Pricing

Omakase.ai Voice offers tiered pricing plans through the Shopify App Store:

• Free Plan: Available with basic features and 14-day trial

• Intern Plan: $19/month or $192/year (16% savings)

  • 100 monthly conversations

  • 0.1GB training data

  • Voice and chat hybrid interface

  • Conversation analytics

• Associate Plan: $99/month or $1,008/year (15% savings)

  • 1,000 monthly conversations

  • 1GB training data

  • Remove “Powered by Omakase.ai” branding

• Principal Plan: $399/month or $4,068/year (15% savings)

  • 5,000 monthly conversations

  • 5GB training data

  • Advanced features and customization

Competitor Comparison

Team Members

The core leadership team of ZEALS and Omakase.ai includes:

• Masahiro Shimizu – Founder and CEO

• Ryuta Endo – Chief Operating Officer (COO)

• Kazuyuki Izumiya – Chief Regional Officer, Asia

• Daisuke Watanabe – Executive Officer

• Matthieu Destephe – Vice President of AI

• Yuka Koga – Vice President of HR

Team Members About

Masahiro Shimizu serves as the Founder and CEO of ZEALS, having established the company in April 2014 while still a university student. He was nominated for Forbes “30 Under 30 Asia” in the Enterprise Technology category in 2018 and has led the company through multiple funding rounds totaling over $38 million. Shimizu focuses on global expansion, particularly targeting the US market as a cornerstone for international growth.

Ryuta Endo joined ZEALS in 2017 as COO after completing his graduate studies in Human-Computer Interaction at Kyoto University. He specializes in communication technology social implementation and has deep expertise in generative AI and LLM applications for chat commerce. Endo is recognized as a LINE Frontliner certified instructor and manages the company’s Japan and Asia operations.

Kazuyuki Izumiya brings extensive consulting and business development experience, having worked at McKinsey & Company for five years and later serving as an executive at M3, Inc. He joined ZEALS in July 2024 to lead regional expansion across Asia markets.

Matthieu Destephe serves as Vice President of AI, holding a PhD in Robotics from Waseda University. He previously worked as a tech lead at SoftBank Robotics Japan and as an AI solution architect at BCG GAMMA before joining Mercari to lead AI research. He joined ZEALS in August 2023 to spearhead AI development initiatives.

Team Members SNS Links

Masahiro Shimizu:

• LinkedIn: linkedin.com/in/masazeals

• Company Profile: Listed as Founder/CEO at ZEALS with experience in Chat Commerce Platform development

Other Team Members:

• Detailed social media profiles for other team members were not publicly available through official sources, maintaining privacy standards typical for enterprise technology companies.

Final Thoughts

Omakase.ai Voice represents a significant advancement in conversational commerce technology, offering businesses a sophisticated alternative to traditional chatbots through its voice-first approach. The platform’s ability to transform any website into a voice-enabled sales environment with minimal setup requirements addresses a clear market need for more engaging customer interactions. The strong market validation evidenced by its Product Hunt #1 ranking and backing from established investors like Salesforce Ventures demonstrates genuine market demand and technological innovation.

However, the platform’s current limitations, including restricted language support and premium pricing structure, may limit adoption among smaller businesses and international markets. The success of ZEALS in the Japanese market, combined with their substantial funding and experienced leadership team, positions Omakase.ai Voice well for continued growth and feature development. As voice commerce continues to expand globally, with the market projected to reach $46.64 billion by 2029, Omakase.ai Voice appears strategically positioned to capture significant market share, particularly in the English-speaking and Japanese markets where it currently operates.