SchedX: AI-Powered Inbound Sales Development Representative

SchedX represents a significant advancement in conversational AI technology for sales organizations, offering real-time engagement capabilities that transform how businesses interact with website visitors and inbound leads. The platform addresses the critical gap between visitor interest and sales team response, providing immediate qualification and meeting scheduling through sophisticated AI-powered conversations.

Description Rewrite

SchedX is an AI-powered Inbound Sales Development Representative (SDR) platform that enables real-time conversations with website visitors and leads through voice and chat interactions. The system qualifies prospects using customizable criteria, answers detailed product questions, schedules meetings with appropriate sales representatives, and integrates seamlessly with major CRM platforms. Operating in two primary modes – live website engagement and automated phone callbacks – SchedX aims to reduce the traditional 48-hour lead response time to approximately 4 minutes while maintaining high-quality prospect interactions.

Deep Service Report

SchedX operates as a comprehensive AI sales agent designed to bridge the gap between marketing-generated traffic and sales team engagement. The platform’s core architecture centers around natural language processing capabilities that enable fluid, contextual conversations with prospects in real-time.

Core Functionality

The platform’s dual-mode operation allows organizations to deploy SchedX as either a live website chatbot or an automated phone system for inbound lead follow-up. In website mode, visitors can initiate voice or text conversations directly on the company’s site, receiving immediate responses to product questions and qualification inquiries. The phone mode automatically contacts form submissions, conducting qualification calls and scheduling appropriate follow-up meetings.

Training and Customization

SchedX requires initial training on company-specific materials including websites, sales decks, playbooks, and competitive intelligence. This training process enables the AI to understand ideal customer profiles, value propositions, and competitive positioning. The system supports customizable qualification criteria, allowing organizations to implement frameworks like BANT (Budget, Authority, Need, Timeline) or MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) based on their sales methodology.

Integration Capabilities

The platform offers native integrations with major CRM systems including HubSpot, Salesforce, Zoho, and Pipedrive. These integrations ensure automatic logging of all interactions, lead routing, and meeting scheduling. The system maintains calendar awareness to prevent double-booking and ensures appropriate sales representative assignment based on configurable routing rules.

Multilingual Support

SchedX supports conversations in 32 languages, enabling global organizations to engage prospects in their preferred language. This capability extends beyond simple translation to include culturally appropriate conversation patterns and business etiquette.

Analytics and Reporting

The platform provides comprehensive conversation analytics, breaking down each interaction into structured data for post-call analysis. This includes sentiment analysis, qualification scores, objection patterns, and conversion metrics. Organizations can track performance metrics such as conversation-to-meeting conversion rates, qualification accuracy, and sales representative handoff success.

Country

India – The company is based in the Greater Chennai Area, as evidenced by founder location and operational headquarters.

Pros & Cons

Pros

Immediate Response Time: Reduces lead response time from traditional 24-48 hours to approximately 4 minutes
24/7 Availability: Provides consistent prospect engagement regardless of time zones or business hours
Comprehensive Integration: Native CRM integrations streamline lead management and sales handoffs
Multilingual Capability: Supports 32 languages for global market engagement
Customizable Qualification: Flexible criteria implementation accommodates various sales methodologies
Natural Conversation Flow: Handles interruptions and context switches effectively
Automated Follow-up: Continues prospect nurturing across multiple channels until conversion

Cons

Implementation Complexity: Requires extensive initial training and customization for optimal performance
Dependence on Training Quality: Effectiveness directly correlates with the quality and comprehensiveness of training materials
Limited Complex Decision Making: May struggle with highly technical or nuanced product discussions requiring human expertise
Integration Requirements: Full functionality depends on proper CRM and calendar system integrations
Voice Quality Variability: Phone-based interactions may be affected by connection quality and accent recognition
Learning Curve: Sales teams require adjustment period to work effectively with AI-generated leads

Pricing

Specific pricing information is not publicly available through official channels. The company appears to operate on a custom pricing model based on organizational requirements and implementation scope. Interested organizations are directed to book demonstrations to receive personalized pricing quotes based on their specific use cases and scale requirements.

Competitor Comparison

Feature	SchedX	Qualified (Piper)	Conversica	Drift	SDRx
Real-time Voice Calls	Yes	Yes	Limited	No	No
Website Chat Integration	Yes	Yes	Yes	Yes	Yes
Phone Callback Capability	Yes	No	No	No	No
CRM Integration	HubSpot, Salesforce, Zoho, Pipedrive	Major CRMs	Enterprise CRMs	Major CRMs	Major CRMs
Multilingual Support	32 languages	Limited	Multiple	Limited	Limited
Qualification Frameworks	BANT, MEDDIC, Custom	Custom	Enterprise-focused	Basic	Custom
Meeting Scheduling	Automated	Automated	Manual handoff	Automated	Automated
Lead Routing	Rule-based	AI-powered	Rule-based	Rule-based	AI-powered
Industry Focus	General B2B	Enterprise	Enterprise	SMB to Enterprise	B2B SaaS
Pricing Model	Custom	Subscription	Enterprise	Tiered	Custom

Team Members

Vengat Krishnaraj

Position: Co-Founder and CEO

Team Members About

Vengat Krishnaraj Background

Vengat Krishnaraj brings extensive experience in sales technology and business development to SchedX. As the Co-Founder and CEO of Klenty, a sales engagement platform, he has demonstrated expertise in building and scaling sales automation solutions. His professional background includes significant experience in mergers and acquisitions, having served in leadership roles at MAPE Advisory Group for nearly five years, where he progressed from Business Analyst to Vice President. His consulting experience includes a tenure at Arthur D. Little, focusing on strategy and organizational consulting.

Krishnaraj holds a PGDM from the Indian Institute of Management, Bangalore, one of India’s premier business schools, and a Bachelor of Engineering in Electronics and Communication from the University of Madras. His combination of technical education and business school training, coupled with hands-on experience in sales technology and M\&A advisory, provides a strong foundation for leading SchedX’s development and market positioning.

His entrepreneurial journey with Klenty, which he co-founded in February 2015, demonstrates his commitment to sales automation and his understanding of the challenges faced by sales organizations in lead management and conversion optimization.

Team Members SNS Links

Vengat Krishnaraj

LinkedIn: https://in.linkedin.com/in/vengat-krishnaraj

Note: Additional team member information and social media presence were not available through public sources at the time of research. The company maintains privacy around its broader team structure, with the founder being the primary public representative of the organization.

Final Thoughts

Super presents a compelling solution for companies looking to harness the power of AI to improve productivity and streamline workflows. With its seamless integration, powerful search capabilities, and customizable workflows, Super empowers teams to make data-driven decisions and optimize their operations. While some configuration may be required, the benefits of increased efficiency and improved collaboration make Super a worthwhile investment for organizations ready to embrace the future of work.