
Table of Contents
Overview
Web Companion by Super embeds a context-aware AI assistant directly into any web application. Launched July 2025, it reads on-screen content, combines it with connected team data (CRM, wiki, help center, databases), and delivers answers, summaries, draft replies, or triggers custom workflows without copying, pasting, or switching tabs.
Key Features
- Universal web-app integration: Works in any browser-based tool—Intercom, Zendesk, Salesforce, Notion, Confluence, custom CRMs—via a single extension.
- On-screen context extraction: Reads and understands page content in real time, ensuring relevant AI output.
- Answer, summarize \& draft generation: Instantly answers questions, condenses long threads or articles, and composes professional replies.
- One-click workflows: Configure contextual buttons (e.g., “Generate response,” “Summarize account,” “Find expert”) that run pre-defined tasks within the page.
- Custom assistant creation: Build tailored assistants via visual setup—define triggers, data sources, and instructions—deployable across your entire team.
- Knowledge source connectivity: Connect Google Drive, Slack, Notion, Confluence, HubSpot, Jira, and more; Super respects each tool’s permissions for secure results.
How It Works
- Install the Super Chrome extension.
- On any web page, click the Super button or use the keyboard shortcut.
- Super reads the page’s text, identifies relevant context, and pulls in your linked data sources.
- Ask questions or click contextual buttons to execute tailored actions.
- Super generates AI responses or performs automated tasks—drafting replies, creating tickets, summarizing content—right in the page interface.
Use Cases
- CRM support: In Salesforce or HubSpot, instantly draft personalized customer emails or fetch deal details.
- Helpdesk resolution: Within Zendesk or Intercom, summarize support tickets and propose accurate replies.
- Internal knowledge retrieval: In Confluence or Notion, query policies, summarize long wiki pages, or locate experts.
- Workflow automation: Trigger ticket creation in Jira or Asana with a single click, pre-filled from page context.
- Sales prospecting: On LinkedIn or company intranet, extract lead details and draft outreach messages.
Pros \& Cons
Advantages
- Deep contextual relevance: Combines on-screen content with team data for highly accurate assistance.
- Broad compatibility: Integrates with any web-based tool your team uses.
- Workflow acceleration: Eliminates manual context switching, boosting productivity.
Disadvantages
- Browser-only: Requires Chrome or Chromium-based browsers; desktop apps unsupported.
- Complex UI challenges: Highly customized or dynamic interfaces may occasionally hinder accurate context extraction.
How Does It Compare?
Tool | Integration Scope | Context Awareness | Workflow Automation | Licensing Model |
---|---|---|---|---|
Super Web Companion | Any web app via Chrome extension | Reads page + team data sources | 1-click, custom buttons | Free + paid tiers |
Glean Assistant | Enterprise search across 100+ apps | Natural-language search + agent | Custom AI agents builder | Subscription |
Intercom Fin 2 | Intercom support channels | Limited to support context | Pre-built support actions | \$0.99 per AI resolution (plus Intercom plan) |
Arc Browser AI (Arc Max) | Browser-level (all sites), general AI | Page summarization \& chat | Tab/file tidying, GPT in bar | Included in Arc |
- Glean Assistant excels at enterprise-wide search and agent orchestration but requires separate UI and setup; Super overlays directly on each web tool.
- Intercom Fin 2 provides deep support automation within Intercom but lacks universal web-app coverage and custom button actions.
- Arc Browser AI (Arc Max) adds AI features at the browser level (summaries, tab renaming) but does not integrate team knowledge sources or trigger workflows inside individual apps.
Final Thoughts
Web Companion by Super delivers the most seamless, context-rich AI assistance directly inside your everyday web applications. By reading on-screen content and unifying your team’s data sources, it eliminates friction and powers one-click automations that accelerate support, sales, and knowledge work. For teams seeking the broadest in-app AI integration and customizable workflows, Super’s Web Companion represents a compelling, productivity-boosting solution.
